Term and Conditions

2. User Obligations and Responsibilities

2.1 Account Registration

While account registration is not mandatory for browsing, purchasing requires accurate information including:

• Valid email address
• Correct shipping address
• Accurate contact information

2.2 Prohibited Activities

Users agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information
• Use automated systems to extract data without permission

2.3 International Customers

Customers outside the United States acknowledge and agree to:

• Comply with all applicable import laws and regulations
• Pay any customs duties, taxes, or fees imposed by their country
• Provide accurate customs declaration information

3. Products and Services Description

3.1 Product Categories

We specialize in high-quality fabrics for professional and DIY projects including:

• Marine fabrics (Canvas, Upholstery, Flooring, Topping Vinyl)
• Automotive & RV fabrics
• Home furnishing fabrics (Décor, Upholstery, Drapery)
• Outdoor and specialty fabrics
• Installation tools and accessories

3.2 Product Information

We strive to provide accurate product descriptions, colors, and specifications. However:

• Colors may vary due to monitor settings
• Actual fabric texture may differ from digital representations
• We recommend ordering samples before large purchases

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days from purchase date. You will receive:

• Order confirmation email
• Shipping notification with tracking information
• Updates on any order delays

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for:

• Applicable sales taxes for US orders
• Customs duties and import taxes for international orders
• Currency conversion fees (if applicable)

4.4 Order Cancellation

Orders may be cancelled within 24 hours of placement if they haven’t entered the processing stage. Contact us immediately at [email protected] for cancellation requests.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95) via DHL or FedEx – 10-15 business days after shipment
• Free Shipping (orders over $50) via EMS – 15-25 business days after shipment

5.2 Delivery Timeframes

Estimated delivery times are provided as guidelines only. Actual delivery may vary due to:

• Customs processing for international orders
• Weather conditions
• Carrier delays
• Peak season volumes

5.3 International Shipping

We ship worldwide excluding certain Asian and remote regions. International customers acknowledge that:

• Customs clearance may cause additional delays
• Additional fees may apply upon delivery
• Tracking information may be limited in some regions

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days from receipt of order. To be eligible:

• Items must be in original, unused condition
• Original packaging and tags must be intact
• Fabrics must not be cut, altered, or customized
• Proof of purchase (order number) is required

6.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Cut fabric (any fabric altered from original state)
• Custom orders or specially ordered materials
• Clearance items or final sale products
• Installation Tools and Leather Tools (hygiene and safety reasons)

6.3 Return Process

Follow these steps for returns or exchanges:

1. Contact us at [email protected] within 15 days
2. Receive Return Merchandise Authorization (RMA) number
3. Package items securely in original condition
4. Ship to provided address using trackable service
5. Allow 3-5 business days for processing after receipt

6.4 Refund Information

Refunds are processed within 5-7 business days after we receive and inspect your return:

• Refunds issued to original payment method
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility
• Exchange shipping is covered by us for replacement items

7. Intellectual Property

7.1 Copyright

All content on homefabrichub.com including:

• Product descriptions and images
• Website design and layout
• Brand logos and trademarks
• Written content and documentation

is the property of Home Furnishings Fabric Store and protected by copyright laws.

7.2 Usage Restrictions

Users may not:

• Copy, reproduce, or distribute website content without permission
• Use our product images for commercial purposes
• Reverse engineer our website or systems
• Use our brand names or trademarks without authorization

8. Liability Limitations

8.1 Product Usage

Customers are responsible for:

• Proper selection of fabrics for intended applications
• Following manufacturer guidelines for installation and care
• Ensuring fabrics meet specific project requirements
• Testing fabrics in intended environments before full installation

8.2 Limitation of Liability

Home Furnishings Fabric Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Project delays or additional costs
• Improper installation or usage of products
• Color fading or material degradation under normal use conditions
• Shipping delays beyond our reasonable control

8.3 Maximum Liability

Our maximum liability to any customer shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved in the courts of El Cajon, California. We encourage customers to contact us directly at [email protected] to resolve any issues before pursuing formal proceedings.

11. Contact Information

For questions about these Terms and Conditions or any other concerns, please contact us:

• Email: [email protected]
• Phone: Contact our El Cajon headquarters
• Address: 1142 Poplar Avenue, El Cajon, US 92020